The Malawi Communications Regulatory Authority (MACRA) has successfully fully restored telecommunications services across Malawi after the recent devastating floods in the southern and central regions. These floods had severely disrupted connectivity, affecting thousands of people and critical emergency communications.
During the crisis, MACRA activated the Emergency Telecommunications Operations Centre (ETOC) to coordinate disaster response efforts and maintain communication infrastructure. Thanks to MACRA’s swift and effective management, the entire country’s telecommunication networks were restored without interruption.
Key Actions Taken by MACRA
- Activation of ETOC to coordinate communication efforts during the disaster.
- Rapid repair and maintenance of mobile networks and internet access.
- Ensuring uninterrupted service to support rescue and rehabilitation operations.
This incident underscores the critical importance of resilient telecommunications infrastructure in areas prone to natural disasters. The effective restoration of services helped facilitate timely emergency response and information flow. Authorities remain vigilant and continue to monitor the situation to prevent any future disruptions.
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