India has introduced significant changes to its flight ticket refund policies, making air travel more flexible and passenger-friendly. The key updates include a 48-hour free cancellation window after booking, allowing passengers to cancel their flights without any charges within two days of purchase.
Additionally, the refund process has been improved to ensure that passengers receive their money back more promptly. Another noteworthy update is related to name correction rules: airlines are now prohibited from charging extra fees for correcting name errors if the mistake is reported within 24 hours of booking, provided the correction concerns the same individual.
What Travelers Should Know
- Free Cancellation Period: Cancel your ticket within 48 hours of booking without any penalty.
- Quick Refunds: Expect faster processing of your refund after cancellation.
- Name Correction Policy: Report name errors within 24 hours to avoid extra charges, applicable only if it’s the same passenger’s name being corrected.
These adjustments are part of the government’s efforts to enhance customer service in India’s aviation sector, with clear deadlines set for airlines to adhere to the new refund guidelines. For frequent flyers and occasional travelers alike, this change offers greater peace of mind and flexibility when booking flights.
