India has introduced new rules to simplify the process of flight ticket refunds for passengers. Airlines are now required to offer free cancellation within 48 hours of booking, providing travelers with the flexibility to cancel their trips quickly without financial loss.
In addition to this, the government has set deadlines for airlines to ensure faster refunds, resulting in reduced waiting times and improved customer satisfaction.
Key provisions of the new rules include:
- No extra fees for correcting name errors on tickets, provided the mistake is reported within 24 hours of booking.
- Encouragement for airlines to enhance service quality and responsiveness towards customers.
These changes aim to create a more flexible and fair air travel environment in India. Passengers planning flights can now enjoy a less stressful and more convenient travel planning experience.
The government’s initiative has been well received by travelers and industry experts.
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