In Dubai, a resident of Al Nahda 1 recently experienced a swift and effective response from the Roads and Transport Authority (RTA) after reporting a road bump issue via Instagram. The road bump, which was causing inconvenience, was completely repaired in just 11 days following the resident’s online complaint. Expressing his satisfaction, the resident shared, “Proud to call this city home,” praising the RTA for their quick action and commitment to maintaining road safety and infrastructure.
The incident highlights Dubai’s strong focus on responsive public services and its use of social media platforms to connect with residents more efficiently. The RTA continues to encourage residents to report any road safety or maintenance issues through official channels, ensuring:
- Timely repairs
- Improved transport conditions throughout the city
This case reflects Dubai’s dedication to being a smart city with excellent infrastructure and citizen engagement. The quick repair not only improves driving experience but also enhances overall road safety in the area.
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