In Dubai, a road bump was repaired within a notably short time frame of just 11 days following a resident’s message to the Roads and Transport Authority (RTA) on Instagram. The resident, hailing from Al Nahda 1, expressed his satisfaction with the swift response, saying, “Proud to call this city home.”
The RTA’s prompt action after receiving the complaint on social media reflects their strong commitment to maintaining road safety and infrastructure efficiently. This incident clearly demonstrates the effectiveness of social media platforms as direct communication tools between the public and government authorities in Dubai.
Key points from the incident include:
- Road bump fixed within 11 days of reporting
- Resident used Instagram to contact the RTA
- RTA’s quick response boosted public confidence
- Highlighting the importance of social media for government communication
The RTA urges residents to report any road-related issues through their official channels to promote community safety and improve mobility. This successful example exemplifies Dubai’s ongoing efforts to enhance city services and maintain infrastructure using modern communication methods.
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